Terms and Conditions
Please read these terms and conditions carefully before using our visa consultancy and immigration services.
1Introduction
Welcome to Consult2Travel. These Terms and Conditions ("Terms") govern your use of our visa consultancy and immigration services. By engaging our services, you agree to be bound by these Terms.
Consult2Travel is a professional visa consultancy firm providing immigration services, document processing, and related advisory services to clients seeking to travel, study, work, or immigrate to various countries.
2Our Services
Consult2Travel provides the following services:
- Visa application assistance and consultation
- Immigration advisory services
- Document preparation and verification
- Application submission and tracking
- Interview preparation and guidance
- Post-approval support services
We act as consultants and intermediaries. Final decisions on visa applications rest solely with the relevant government authorities.
3Client Responsibilities
As our client, you agree to:
- Provide accurate, complete, and truthful information
- Submit all required documents in a timely manner
- Pay all fees as agreed upon
- Attend appointments and interviews as scheduled
- Comply with all applicable laws and regulations
- Inform us immediately of any changes in circumstances
Any false or misleading information may result in application rejection and termination of our services.
4Fees and Payment
Our service fees are clearly outlined in your service agreement. Payment terms include:
- Service fees are separate from government fees
- Payment schedules as agreed in your contract
- Government fees are non-refundable regardless of outcome
- Service fees may be partially refundable as per our refund policy
- Late payment may result in service suspension
5Refund Policy
Refunds are subject to the following conditions:
- Government fees are non-refundable in all circumstances
- Service fees may be refunded if services have not commenced
- Partial refunds may apply if application is withdrawn before submission
- No refunds for applications rejected due to client's false information
- Refund requests must be made in writing
6Limitation of Liability
Consult2Travel's liability is limited as follows:
- We cannot guarantee visa approval as decisions rest with authorities
- We are not liable for application delays by government agencies
- Our liability is limited to the service fees paid
- We are not responsible for consequential or indirect damages
- Force majeure events are beyond our control
7Confidentiality
We maintain strict confidentiality of your personal information:
- Your information is used solely for service provision
- We do not share information with unauthorized third parties
- Information may be shared with relevant authorities as required
- We maintain secure storage of your documents
- You may request deletion of your data after service completion
8Termination
Either party may terminate the service agreement:
- With written notice as specified in your agreement
- Immediately for breach of terms
- For non-payment of fees
- For providing false or misleading information
9Governing Law
These Terms are governed by the laws of Pakistan. Any disputes shall be resolved through arbitration or in the courts of Lahore, Pakistan.
10Contact Information
For questions about these Terms, please contact us:
Email: info@consult2travel.com
Phone: +92 334 777 7102
Address: Main Office, Lahore, Pakistan
11Updates to Terms
We reserve the right to update these Terms at any time. Changes will be posted on our website and clients will be notified of significant changes. Continued use of our services constitutes acceptance of updated Terms.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.